Operations Manager

ROLES AND RESPONSIBILITIES

Operations

• Manage payables/receivables and bank deposits for the Diversity Center, grants, exhibitions, and other CRIISC activities in preparation for the bookkeeper and/or accounting system
• Supervise and support Operations staff
• Manage and schedule the Diversity Center and all other necessary elements
• Develop and maintain financial tracking and reporting process for granting agencies
• Support the Executive Director in financial analysis for donor relations and fundraising
• Maintain an onsite Operations manual
• Establish a robust human resources management process that includes annual revisions of personnel job descriptions and compensation, performance reviews, and updates of the employee policy manual
• Support the Executive Director in onboarding interns, staff, and volunteers
• Assume responsibility with Executive Director for the preparation of the annual financial budget and operating plans, collaborating with the treasurer and the finance committee for submission to the full board
• Monitor the budget throughout the year, present periodic reports to the finance committee, and conduct semi-annual budget adjustment
• Supports Executive Director in day-to-day administrative tasks including calendar and financial management
• Processes data for participant and outreach databases as needed for fundraising and grant submissions
• Coordinate with building maintenance contractors as needed to ensure the smooth running of CRIISC operations systems.
• Collaborate with Mission Heritage Plaza partners on building maintenance and other operations tasks.
• Work with Risk Management board committee to create and maintain necessary policies and procedures

Programming and Community Outreach/Engagement

• Provides operational and administrative support for public programs and community outreach that align with the organization’s mission and goals
• Engage in community activities to represent the institute to civic and public leaders, educational and community organizations, and nonprofit partners as needed
• Supports staff on special events as needed

OTHER DUTIES

• Encourage staff’s creative and professional development, and create and support a workplace environment that fosters employee engagement, satisfaction, and a high level of professional performance.
• Support the Executive Director in collaborative partnerships that increase both organizational visibility and visitation, as well as community participation in programs and event
• And all other tasks requested by the Executive Director

TRAITS AND CHARACTERISTICS

The Operations Manager will be a dynamic, creative individual who values collaboration with others. This person will maintain the ability to work with a team and individually with an appreciation for innovation and problem solving. They will be people-oriented and will appreciate others’ skills, experience, and input in development and implementation of operations related elements. The Operations Manager will bring a balance of professional expertise, creativity, interpersonal skills, and commitment to communication and implementation of a shared vision. The individual will be able to easily navigate frequent change and be open to new methods and approaches to accomplishing tasks and maintain a desire to ensure the success of the organization.

Other Key Competencies Include:

• Appreciating Others – the ability to demonstrate a sincere interest in and concern for others.
• Communication – the dedication to communicate effectively in writing, via online marketing, and verbally.
• Leadership – the adeptness to inspire and motivate others to accomplish goals while building trust and demonstrating integrity.
• Self Starting and Personal Accountability – the capacity to take action, prioritize, and complete tasks necessary to meet or exceed the agreed-upon expectations of the role and to utilize feedback to self-evaluate.
• Time and Priority Management – the competence to effectively manage difficulties and delays to complete tasks on or before the deadline.

QUALIFICATIONS

Qualified applicants will have a bachelor’s degree with two to three years of experience in operational management. They will also have excellent communication skills, written and verbal and the ability to work well with necessary stakeholders. They will be able to manage several simultaneous projects while tracking future planning, research, and funding activities. They will have a track record of operations management by completing projects from conceptualization to final execution and reporting successfully. They will have experience with administrative tasks including managing financials and be highly organized. Additionally, they must have fluency in utilizing productivity software (e.g.Google Suite, Microsoft Office, etc.) with spreadsheet and quickbooks expertise.

COMPENSATION AND BENEFITS

The anticipated salary for this position is $70,304.00

The benefits package includes health insurance, vacation days, sick days, CRIISC designated holidays, possibility for remote work, two weeks paid closure at end of year, and professional development opportunities.

ORGANIZATION

The Civil Rights Institute of Inland Southern California (CRIISC) is an organization that inspires people from all walks of life through lifting up the historic and ongoing civil rights stories of the region, fostering community advocacy, and building champions of tomorrow. Its vision is to connect people through stories, sharing of information, and personal relationships to make Inland Southern California a center of civil rights and social justice. CRIISC’s values are Inclusive, Collaborative, and Good Trouble.

The CRIISC is a regional center within the Mission Heritage Plaza and serves as a place of action and conversation to tell the story of civil rights in the region.

The new facility includes exhibitions that are open to the public and a publicly accessible space for community meetings and events, as well as a digital archive which collects and archives public oral histories and other current and historical information about regional civil rights events.

Separate budgets and funding for exhibits and other programming is anticipated. The inaugural Executive Director will hire additional staff to support the mission and vision of the organization.

COMMUNITY

Known as the Inland Empire, Inland Southern California is a region comprising Riverside and San Bernardino Counties. It is home to 4.6 million people, two dozen nationally registered historic sites, and more than 100 city landmarks. Recognized as the city that gave birth to the California citrus industry, Riverside is the largest city in the region. It is located 60 miles east of Los Angeles with access to international airports, major highways, state parks, national forests, desert attractions, and ski resorts. The region has two public four-year universities, 12 community colleges, and 61 school districts. According to the Urban Land Institute, the region’s number of adults ages 25 through 34 is growing.

A thriving and vibrant community, Riverside is known as a City of Arts and Innovation—a place where people of diverse talents choose to work and live and where entrepreneurs and businesses choose to locate and invest. The city has a rich history of civil rights; many landmark civil rights decisions in housing and LGBTQ issues were made in Riverside. Downtown Riverside is the cultural, entertainment, and retail center of the region, with cultural landmarks including the Cheech Marin Center for Chicano Art & Culture, Riverside Art Museum, Museum of Riverside, Main Street Pedestrian Mall, and the historic Mission Inn Hotel & Spa. The University of California Riverside is home to the UCR Botanic Gardens and more than 20,000 students. Riverside is the 12th largest city in the state, with a population of more than 317,000 residents. The area offers a variety of housing options, quality schools, and an affordable Southern California lifestyle.

Sources: Edited from visitcalifornia.com, inlandcivilrights.org, inlandempire.us, riversidecvb.com